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Voiding Transactions
Voiding a transaction marks the specific action as “Void.” From that point onward the transaction is not calculated and does not appear in the tenant ledger.
Step-by-Step Guide to Voiding Transactions:
- Navigate to the selected households Tenant Ledger.
- Find the specific transaction you wish to void.
- Click the “Expand Details” button.
- Click “Void Transaction”:
- A modal will appear prompting you to confirm deletion, this action cannot be undone, as well as a space to provide a reason as to why the transaction is being voided:
- Click “OK.”
- From that point on, the voided transaction will not be calculated, or appear in the ledger.
Video Demonstration:
Viewing Voided Transactions:
- Open the tenant ledger filter options.
- Check the “Include Voided Transactions” option.
- Click “Apply Filters”:
- Notice voided transactions appear grayed out with a “VOID” watermark.