The Move-Out Process

Moving out a tenant returns the unit to the vacant list and removes the tenant status from the household.

Step-by-Step Guide to Moving a Tenant Out:

1. From the household you wish to move out, click the Toolbox tab on the left-hand side of the page in the household overview.
2. This will bring up a list of tools. Mouse-over the “actions” symbol and a drop-down menu with options will appear. Click “Move Out”:
   

   

3. The following Move-Out Wizard will appear:
   
   

   A. Current Unit Overview: Includes unit address, program, project, and bedroom amount.
   B. Next Button: Proceeds to the next step of the Move-Out process.

4. Set the Move-Out Date for this Household:

   
   A. Move-Out Date: Click the calendar icon to open the date picker and select a date.
   B. Pro-rate Rent: Yes/No (Pro-rating rent will adjust the first month’s rent charge to reflect how many days of that month the tenant lived in the home. For example, if a tenant whose rent is $200 moves into a home on the 16th of the month, pro-rating the rent will only charge this tenant for the remainder of the month. In this case, that would be $100. If No is selected, the tenant’s rent will not be pro-rated based upon move-in date and the tenant will be charged the full month’s rent regardless of when he or she moves into the home).
   C. Previous Button: Return to Confirm Unit step.
   D. Next Button: Proceed to the Account Balances review step of the move-out wizard.

5. Review the Account Balances for the Household:

   

          A. Current Unit Accounts: Details the current unit and all account balances.
          B. Other Accounts: Details the unit the tenant lived in prior to their current unit, if no unit exists, nothing will show here.
          C. Previous Button: Return to Confirm Unit step.
          D. Next Button: Proceed to the Move Out review step of the move out wizard.

6. Review the Move-Out Details for the Household:

          A. Move-Out Details: Shows who is moving out of which unit and on what date. 
B. Comment box: If there were more details to provide about why someone is moving out, they would go here. This would be an                          eviction, default on a loan, etc.
C. Previous Button: Return to Confirm Unit step.
D. Finish Button: Complete the move-out.

7. Success! You have completed your move-out.