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Recommended Customer Environment

The information below only applies to the Doorways browser-based application. This does not apply to the Work Orders or Inspections iPad applications:

  • Browser:
    • Google Chrome:  Version 40.0 or greater (recommended).
    • Firefox:  Version 35.0 or greater (recommended).
    • Internet Explorer: Not recommended for use with HDS Doorways.
    • Safari: Version 6.2.8 or greater (recommended).
    • Microsoft Edge:  Not recommended for use with HDS Doorways.
  • Internet Connection:  
    • Connection:  Minimum download/upload speed of 5Mbps recommended.
  • Computer:
    • CPU: 1GHz processor or faster (recommended).
    • RAM:  2 GB of RAM or more (recommended).
    • Disk Space: 100 GB or more (recommended).
    • OS: Mac – OS 10.8 (Mountain Lion) or greater (recommended); Windows – no requirement assuming using a compatible browser, Windows 8 or newer (recommended).
    • Screen size: 15″ to 17″ (optimal – but using responsive design)  1366 x 786 or greater (recommended).
  • Mobile devices:
    • Not recommended for use with HDS Doorways.
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